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The information on this Web Site is protected by copyright.
Except as specifically permitted, no portion of this Web Site may be distributed or reproduced by any means, or in any form, without the prior written permission of the Service Management Society ("SM-S"). Direct links from external websites are permitted under specific conditions (see Linking to this site policies here).
When referencing any of this website's contents you must include the recommended copyright attribution statement in a conspicuous location with the materials.
Trademarks
You are not permitted to use the any Trademarks without the prior written consent of their owner. The following is a list of SM-S servicemarks and trademarks, both owned and used under license:
| Trademark | Status | Descriptor |
|---|---|---|
| Service Management Society |
™
|
Service Management Society name and logo |
| USMBOK |
™
|
Universal Service Management Body of Knowledge |
| SMQS |
™
|
Service Management Qualification Scheme |
| CLSP |
™
|
Certified Lean Service Professional personal accreditation and certificate |
| CSOP |
™
|
Certified Sustainable Operations Professional personal accreditation and certificate |
| CSMP |
™
|
Certified Service Management Professional personal accreditation and certificate |
| CASM |
™
|
Certified Associate in Service Management personal accreditation and certificate |
| CSCM |
™
|
Certified Service Customer Manager personal accreditation and certificate |
| CSFM |
™
|
Certified Service Fulfillment Manager personal accreditation and certificate |
| CSQM |
™
|
Certified Service Quality Manager personal accreditation and certificate |
| CSDM |
™
|
Certified Service Delivery Manager personal accreditation and certificate |
| CSOM |
™
|
Certified Service Operations Manager personal accreditation and certificate |
| CSIM |
™
|
Certified Service Infrastructure Manager personal accreditation and certificate |
| CISM |
™
|
Certified Information-as-a-Service Manager personal accreditation and certificate |
| CSVM |
™
|
Certified Service Value Manager personal accreditation and certificate |
| CSMF |
™
|
Certified in Service Management Fundamentals personal accreditation and certificate |
Logos
Do not use the SM-S Logos, symbols, or icons on or in connection with products, packaging, manuals, promotional/advertising materials, or Web Site for any purpose except pursuant to an express written trademark license from the Society.
The SM-S Corporate Logo may only be used in limited situations to refer to and positively support the Society's operations and objectives.
Linking To the SM-S Web Site
The Society permits linking to this Web Site subject to the linker's compliance with the terms and conditions.
Please see Terms and Conditions of Use for additional information. You may also contact us directly for any guidance on permissions and linking to this website.